> ## Documentation Index
> Fetch the complete documentation index at: https://docs.trellistech.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Breezeway

> Connect Breezeway to keep cleaning, maintenance, inspection, comments, photos, and assignments aligned

Use the Breezeway integration when your field team works in Breezeway and your operations team works in Trellis. Supported task updates can stay aligned in both tools.

## What syncs into Trellis

* Cleaning, maintenance, and inspection tasks.
* Task templates and checklists.
* Task comments, excluding private notes.
* Photos and attachments tied to synced tasks.
* Worker, vendor, and assignment details.
* Task costs when your Breezeway account supports them.
* Task tags and labels.

## What Trellis can send back

Supported task changes made in Trellis can appear in Breezeway, including new tasks, status changes, comments, photos, assignments, and task-level costs.

<Note>
  Visit-level Trellis costs and media stay in Trellis unless they belong to a synced Breezeway task.
</Note>

## Before you connect

* Make sure you can manage the Breezeway account.
* Have the Breezeway client ID and client secret ready.
* Know which Breezeway workers and vendors match Trellis team members.
* Review which properties should be linked between both systems.

## Connect Breezeway

<Steps>
  <Step title="Open the integration">
    Go to **Settings > Integrations** and choose **Breezeway**.
  </Step>

  <Step title="Add Breezeway details">
    Enter the Breezeway client ID and client secret.
  </Step>

  <Step title="Map properties">
    Match Breezeway properties to Trellis properties.
  </Step>

  <Step title="Map workers and vendors">
    Match Breezeway people and vendors to the right Trellis team members or vendor records.
  </Step>

  <Step title="Check synced tasks">
    Review the task list and open a few tasks to confirm assignments, comments, photos, and checklists look right.
  </Step>
</Steps>

## Use Breezeway templates

When a crew relies on Breezeway checklists, use a Breezeway template while creating the task in Trellis. This helps the worker see the same checklist in Breezeway.

## Common problems

<AccordionGroup>
  <Accordion title="A worker assignment is missing">
    Check the worker mapping in **Settings > Integrations > Breezeway**. The person may need to be matched in both systems.
  </Accordion>

  <Accordion title="A mapped worker is highlighted">
    The worker may be active in one system and inactive in the other. Check both accounts before reassigning work.
  </Accordion>

  <Accordion title="A task did not appear in Breezeway">
    Confirm the property is mapped and the task type is supported for Breezeway sync.
  </Accordion>

  <Accordion title="Photos or costs did not sync">
    Confirm they belong to a synced Breezeway task, not only to a Trellis visit.
  </Accordion>
</AccordionGroup>

## Related articles

<CardGroup cols={2}>
  <Card title="Tasks" icon="clipboard-list" href="/platform/tasks" />

  <Card title="Workforce" icon="users" href="/platform/workforce" />

  <Card title="Supplies" icon="package" href="/platform/supplies" />

  <Card title="Integrations overview" icon="plug" href="/integrations/overview" />
</CardGroup>