> ## Documentation Index
> Fetch the complete documentation index at: https://docs.trellistech.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Workforce

> Schedule shifts, review approvals, track absences, and manage field teams

## What Workforce helps you do

Workforce helps managers plan who is working, where they should be, and what needs approval. It is built for cleaning, inspection, maintenance, and field teams that need clear schedules.

Use Workforce to:

* Schedule shifts.
* Review the team calendar.
* Approve requests.
* Track absences.
* Manage departments and team assignments.
* Support field workers who clock in and out.

## Before you start

Admins and managers usually see the full Workforce section. Field workers may see a simpler view focused on their shifts and assigned work.

Make sure your team members, departments, and permissions are set up before you rely on the schedule.

## Main areas

<CardGroup cols={2}>
  <Card title="Shifts" icon="list-checks">
    Review planned shifts and who is assigned.
  </Card>

  <Card title="Schedule" icon="calendar">
    See the workforce calendar by date.
  </Card>

  <Card title="Approvals" icon="circle-check">
    Review requests that need manager approval.
  </Card>

  <Card title="Absences" icon="user-minus">
    Track time away from work.
  </Card>

  <Card title="Team" icon="users">
    Manage departments and the people who belong to them.
  </Card>
</CardGroup>

## Plan the schedule

<Steps>
  <Step title="Open Workforce">
    Click **Workforce** in the main navigation.
  </Step>

  <Step title="Open Schedule">
    Use the calendar to see who is working on each day.
  </Step>

  <Step title="Review coverage">
    Check whether each property, visit, or operational need has the right person assigned.
  </Step>

  <Step title="Handle approvals">
    Open **Approvals** and approve or reject pending requests.
  </Step>
</Steps>

## How to check it worked

Your schedule should show the right team members, dates, and assignments. Field workers should see their own shifts, and managers should see pending approvals before work is missed.

## Common problems

<AccordionGroup>
  <Accordion title="A teammate cannot see Workforce">
    Check their role and permissions. Some tabs are shown only to admins, managers, or users with workforce approval access.
  </Accordion>

  <Accordion title="A worker cannot clock in">
    Confirm the worker has an active shift and location tracking or clock-in settings are allowed for that workspace.
  </Accordion>

  <Accordion title="A department is missing">
    Open team or workspace settings and confirm the department exists and has the right members.
  </Accordion>
</AccordionGroup>

## Related articles

* [Tasks](/platform/tasks)
* [Settings & Admin](/platform/settings)
* [Insights](/platform/insights)