Accounting

Accounting shows booking revenue, ledger entries, expenses, payments, and owner statement drafts. Match an amount to its source booking, cost, or transaction when investigating a discrepancy.

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Before you start

Accounting availability depends on your workspace setup and access. Ask your administrator or Trellis support if it is not enabled for your workspace. The page shows data supplied by its supported accounting connection and recorded Trellis costs. It is not a combined feed of every PMS or spend integration you may have connected. An empty view can mean that its source has not supplied data yet.

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Main areas

Open Accounting and choose the view that matches your question:

• Overview: posted credits, posted debits, net amounts, pending payments, and currency totals.
• Booking Revenue: the latest available booking amounts, commission, and collection method.
• Ledger: financial entries with their date, property, category, source, and status.
• Expenses: recorded costs and related debit entries.
• Payments: charges, refunds, pre-authorizations, and other available payment transactions.
• Owner Statements: read-only draft totals grouped by property and currency.

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Review accounting data

Start in Overview and read the currency breakdown. Trellis keeps currencies separate; compare like-for-like amounts rather than adding totals from different currencies. Net amounts use posted credits minus posted debits. Pending payment activity is shown separately. Open Booking Revenue to identify the booking and property. Compare the stay dates, channel, gross amount, commission, and net amount. The Collect column helps distinguish collection by the booking channel from collection by the property. Use Ledger or Expenses to find the date, category, source, status, and amount behind an entry. Compare those details with the original booking, task cost, or claim. Corrections belong on the source record; the accounting table is a view of the recorded facts.

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Review payments

Open Payments and compare the transaction type, booking, property, date, and amount. A pre-authorization or pending payment is not the same as a completed charge. Booking revenue also does not prove that money has been collected. Use Sync payments when the workspace’s supported payment connection is configured. Wait for the result, then check the transaction list. If the payment service has not been configured, ask your administrator to complete that setup before expecting transactions here.

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Review owner statement drafts

Open Owner Statements to see posted credits, debits, and net amounts grouped by property and currency. Review the underlying entries before using a total in an owner discussion. This is a read-only draft view. It does not send a statement or pay the owner. Use your agreed accounting process to finalize and distribute statements.

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Resolve a loading error

If some data could not load, select Try again. Previously synced rows may remain visible during a partial load; wait for the error to clear before using the figures.

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Common problems

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Related articles

• Insights — reporting periods and filters.
• Ramp — ask the agent about Ramp spend separately.
• Hostaway — use Hostaway finance reports for source-specific questions.
• Tasks — operational costs and no-charge work.