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Your entire rental operation, in one place

If you manage vacation rentals, you know the drill. Messages are scattered across Airbnb, Booking.com, and email. Cleaning schedules live in spreadsheets. You send owner updates by hand. Guest issues slip through the cracks at 2 AM. Trellis brings it all together. Your properties, guest chats, tasks, and team coordination live in one place. An AI assistant handles the repeat work so you can grow your business.

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Who is Trellis for?

Property Managers

Whether you manage 5 units or 500, Trellis scales with your portfolio. Stop juggling tools and start running a streamlined operation.

STR Operators & Co-hosts

Coordinate with owners, cleaners, and maintenance teams from a single platform. Everyone stays in the loop without the chaos.

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What pain does Trellis solve?

Airbnb, Booking.com, VRBO, WhatsApp, email, SMS - Trellis brings supported channels into one unified inbox so your team can work from one timeline.
Trellis AI drafts replies in seconds. It uses your property details, house rules, and check-in instructions. You stay in control. Approve, edit, or let it send on its own.
Trellis creates tasks when guests check out. Assign them to your team. Track completion with checklists and photos. Never miss a turnover again.
Track every property from lead to active to churned. Keep owner contacts, custom details, photos, and daily records in one place.
Set up check-in messages, task creation, alerts, and daily summaries once. Trellis runs them for you.

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Key benefits

Respond faster

AI-powered replies mean your guests get answers in minutes, not hours - even at 3 AM.

Never miss a task

Automatic task creation, smart scheduling, and team assignment keep your operations running like clockwork.

One inbox for everything

Guest, owner, and vendor conversations from supported channels in a single timeline.

Grow without growing pains

Add properties, team members, and channels without adding complexity. Trellis scales with you.

Keep owners informed

Track owner relationships, property performance, and the operational context your team needs to communicate clearly.

Work in your language

Trellis supports multilingual docs and product workflows so your entire team can work comfortably, no matter where they are.

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Platform overview

Insights

Start your day with Pulse, message activity, agent work, tasks, and results.

AI Hub

Set up agents, knowledge, skills, and connected accounts.

Properties

Your portfolio command center - track properties, manage owners, and organize every detail with custom fields.

Inbox

Guest, owner, and vendor conversations from supported channels in one place.

Tasks

Schedule cleaning, maintenance, and inspections. Assign to your team and track completion.

Workforce

Manage shifts, schedules, approvals, absences, and team availability.

Workflows

Build repeatable work for messages, tasks, approvals, upsells, and daily operations.

Accounting

Review revenue, expenses, payments, ledgers, and owner statements.

Reviews

Track guest reviews, response work, and rating trends.

Settings & Admin

Manage team access, notifications, phone numbers, integrations, billing, and developer access.

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Connects with the tools you already use

Trellis integrates with leading property management systems and keeps provider-supported records coordinated:
  • Guesty - properties, reservations, and guest data
  • Krossbooking - properties, reservations, supported messages, and imported reviews
  • Breezeway - field operations and task management
  • Hostaway - reservations and messaging
  • Calry - unified PMS connectivity
Already using a PMS? Trellis imports the properties, reservations, chats, and guest records your provider supports. Setup time and what syncs depend on the integration and how many properties you have.

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Ready to get started?

Quickstart Guide

Connect your PMS, configure your AI agent, invite your team, and turn on your first workflow.