What Workforce helps you do
Workforce helps managers plan who is working, where they should be, and what needs approval. It is built for cleaning, inspection, maintenance, and field teams that need clear schedules. Use Workforce to:- Schedule shifts.
- Review the team calendar.
- Approve requests.
- Track absences.
- Manage departments and team assignments.
- Support field workers who clock in and out.
Before you start
Admins and managers usually see the full Workforce section. Field workers may see a simpler view focused on their shifts and assigned work. Make sure your team members, departments, and permissions are set up before you rely on the schedule.Main areas
Shifts
Review planned shifts and who is assigned.
Schedule
See the workforce calendar by date.
Approvals
Review requests that need manager approval.
Absences
Track time away from work.
Team
Manage departments and the people who belong to them.
Plan the schedule
Review coverage
Check whether each property, visit, or operational need has the right person assigned.
How to check it worked
Your schedule should show the right team members, dates, and assignments. Field workers should see their own shifts, and managers should see pending approvals before work is missed.Common problems
A teammate cannot see Workforce
A teammate cannot see Workforce
Check their role and permissions. Some tabs are shown only to admins, managers, or users with workforce approval access.
A worker cannot clock in
A worker cannot clock in
Confirm the worker has an active shift and location tracking or clock-in settings are allowed for that workspace.
A department is missing
A department is missing
Open team or workspace settings and confirm the department exists and has the right members.