What Syncs
| Entity | Direction | What’s Included |
|---|---|---|
| Tasks | Breezeway ↔ Trellis | Cleaning, maintenance, and inspection tasks |
| Comments | Breezeway ↔ Trellis | Task comments and notes from your team |
| Photos | Breezeway → Trellis | Task photos and attachments |
| Costs | Breezeway → Trellis | Cost items associated with tasks |
| Assignments | Breezeway ↔ Trellis | Worker and vendor assignments |
| Tags | Breezeway → Trellis | Task tags and labels |
Setup
Get your Breezeway API credentials
In your Breezeway account, navigate to Settings > API to find your client ID and client secret.
Enter your credentials in Trellis
Paste your Breezeway client ID and client secret into the fields provided, then click Connect.
Map your properties
Trellis will match your Breezeway properties to your existing Trellis properties. Review the mapping and confirm.
Map your team members
Match your Breezeway workers and vendors to the corresponding team members in Trellis. This ensures task assignments stay accurate across both systems.
What to Expect After Connecting
- Existing tasks from Breezeway appear in Trellis with their status, assignments, comments, and photos
- New tasks created in either system automatically appear in the other
- Status changes (started, paused, finished) sync in both directions
- Comments added by your field team in Breezeway show up in Trellis, and vice versa
- Photos taken during inspections or cleanings in Breezeway are visible in Trellis
- Cost tracking from Breezeway tasks is reflected in Trellis
Task assignments are matched based on the team member mapping you set up during configuration. If a Breezeway worker isn’t mapped to a Trellis team member, the task will still sync but the assignment may need to be updated manually.
Good to Know
- Worker mapping matters — take the time to correctly map your Breezeway workers and vendors to Trellis team members during setup. This keeps assignments accurate.
- Photos sync one way — photos taken in Breezeway appear in Trellis, but photos added in Trellis are not currently pushed to Breezeway.
- Task priorities and departments (housekeeping, maintenance, inspection) are preserved during sync.
- Trellis runs periodic checks to make sure both systems stay aligned, automatically correcting any drift.
Frequently Asked Questions
Can my cleaning crews keep using Breezeway?
Can my cleaning crews keep using Breezeway?
Absolutely. Your field teams can continue using Breezeway as they always have. Any tasks they create, update, or complete in Breezeway will automatically sync to Trellis for your operations team.
What happens when a task is completed in Breezeway?
What happens when a task is completed in Breezeway?
When a task is marked as finished in Breezeway, the status update syncs to Trellis automatically. Your ops team will see the updated status without needing to check Breezeway.
Do task comments sync in both directions?
Do task comments sync in both directions?
Yes. Comments added in Breezeway appear in Trellis, and comments added in Trellis appear in Breezeway. This keeps communication flowing regardless of which platform your team uses.
How are vendor assignments handled?
How are vendor assignments handled?
During setup, you map your Breezeway vendors to Trellis vendor organizations. Once mapped, vendor assignments sync correctly between both systems.
What if a new worker joins my team?
What if a new worker joins my team?
Add them to both Breezeway and Trellis, then update the worker mapping in Settings > Integrations > Breezeway. Future task assignments involving that worker will sync correctly.
Can I create tasks in Trellis and have them appear in Breezeway?
Can I create tasks in Trellis and have them appear in Breezeway?
Yes. Tasks created in Trellis for properties connected to Breezeway will automatically sync to Breezeway, where your field teams can pick them up.
How quickly do changes sync?
How quickly do changes sync?
Most changes sync within a few minutes. Trellis also runs periodic reconciliation to catch anything that might have been missed.