Connect Trellis to Calry to sync your properties, reservations, and guest conversations - even if your data lives across multiple property management systems. Calry acts as a bridge, giving Trellis access to your PMS data through a single connection.Documentation Index
Fetch the complete documentation index at: https://docs.trellistech.com/llms.txt
Use this file to discover all available pages before exploring further.
Supported PMS platforms
Calry connects Trellis to a growing list of property management systems, including:- Hostfully
- Hostify
- Avantio
- And more - ask your Trellis account manager for the latest list
What syncs
| Entity | Direction | What’s included |
|---|---|---|
| Properties | Calry → Trellis | Listings with details like bedrooms, bathrooms, max guests, check-in/check-out times, descriptions, and location |
| Property photos | Calry → Trellis | Photos from your listings, imported automatically |
| Amenities | Calry → Trellis | Property amenities such as WiFi, parking, pool, and more |
| Reservations | Calry → Trellis | Bookings with guest data and stay details |
| Contacts | Calry → Trellis | Guest contact information linked to their reservations |
| Messages | Calry ↔ Trellis | Guest messages when the connected PMS exposes conversation and send support through Calry |
Setup
Enter your credentials in Trellis
Paste your Calry API key into the field provided and configure the workspace mapping to match your Calry setup. Click Connect.
Wait for the initial sync
Trellis will import your properties, reservations, contacts, photos, and recent conversations through Calry. Timing depends on the connected PMS, integration state, and portfolio size.
What to expect after connecting
- Properties from your connected PMS platforms appear in Trellis with full details - bedrooms, bathrooms, max guests, descriptions, and photos
- Amenities for each property are imported and visible on your property pages
- Reservations sync with guest details and stay information when the connected PMS updates are processed
- Contacts are created for your guests and linked to their reservations, visible in your CRM
- Guest conversations appear in your Trellis inbox, and replies you send in Trellis reach the guest when the underlying PMS supports outbound messages through Calry
- New bookings and messages are picked up as connected PMS updates are processed
Calry connects to many different PMS platforms behind the scenes. The specific data available may vary slightly depending on which PMS you use. Your Trellis account manager can help clarify what’s supported for your setup.
Manual sync
You can trigger a manual sync at any time from Settings > Integrations > Calry. Click the Sync button to open the sync dialog, where you choose how far back to import data. Available options:| Preset | What it imports |
|---|---|
| 7 days ago | Reservations from the last week |
| 30 days ago | Reservations from the last 30 days |
| 90 days ago | Reservations from the last 90 days |
| Custom | A custom number of days you specify (up to 90) |
Calry syncs support a maximum range of 90 days. For a broader historical import, run multiple syncs with different date ranges or contact support.
Good to know
- Calry is ideal for operators who use a PMS that Trellis doesn’t have a direct integration with, or for operators managing properties across multiple PMS platforms.
- The integration handles the complexity of different PMS formats - you just see clean, unified data in Trellis.
- If you switch PMS platforms in the future, you may only need to update your Calry configuration rather than reconfiguring Trellis.
Frequently asked questions
Which PMS platforms does Calry support?
Which PMS platforms does Calry support?
Calry supports Hostfully, Hostify, Avantio, and a growing list of other property management systems. Contact your Trellis or Calry account manager for the current list.
Can I reply to guests from Trellis?
Can I reply to guests from Trellis?
Yes, when the connected PMS exposes outbound messaging through Calry. Conversations sync into Trellis, and replies sent in Trellis are delivered through Calry and your PMS for supported providers.
Do I need a separate Calry account?
Do I need a separate Calry account?
Yes. You’ll need an active Calry account with your PMS platforms already connected. Trellis then connects to Calry to access your data.
What if I use multiple PMS platforms?
What if I use multiple PMS platforms?
Calry can aggregate data from multiple PMS platforms into a single feed. All of that data flows into Trellis through one integration.
Are property photos imported?
Are property photos imported?
Yes. Photos from your listings are imported automatically during the initial sync and appear on your property pages in Trellis.
How quickly do new reservations appear?
How quickly do new reservations appear?
New reservations sync to Trellis after the connected PMS updates are processed through Calry.
Are guest contacts linked to reservations?
Are guest contacts linked to reservations?
Yes. Trellis creates contact records for your guests and links them to their reservations, so you can see a complete guest history in your CRM.
Can I re-sync my data manually?
Can I re-sync my data manually?
Yes. Go to Settings > Integrations > Calry and click Sync. You can choose a preset range (7, 30, or 90 days) or enter a custom number of days up to 90.
Can I disconnect the integration?
Can I disconnect the integration?
Yes. Go to Settings > Integrations and disconnect Calry at any time. Your existing data in Trellis will remain.