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Calry is a bridge that connects Trellis to other property systems. Use it when your PMS is not in our direct list, or when your company uses more than one system.

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Supported systems

Calry can connect Trellis to systems such as Hostfully, Hostify, Avantio, and other supported platforms. Ask your Trellis account manager to confirm whether your setup is supported.

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What syncs into Trellis

  • Properties and listing details.
  • Property photos and amenities.
  • Reservations and stay details.
  • Guest contacts linked to reservations.
  • Guest conversations when the connected system supports them.

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What Trellis can send back

Replies can go back through Calry when the connected property system supports message sending. Other send-back actions depend on the system behind Calry.

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Connect Calry

1

Open the integration

Go to Settings > Integrations and choose Calry.
2

Find your Calry key

Sign in to Calry and copy the connection key from account settings.
3

Connect in Trellis

Paste the key into Trellis, choose the right workspace mapping if asked, and click Connect.
4

Check the import

Review Properties, reservations, Contacts, and Inbox.

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Manual sync

Use manual sync when you want Trellis to re-check recent Calry data. Go to Settings > Integrations > Calry, click Sync, and choose the date range.

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Verify current data

  1. Confirm one expected source property and recent reservation appear in Trellis.
  2. Treat supported message replies as the documented send-back behavior; other actions depend on the system behind Calry.
  3. Use Sync with the smallest date range that contains your test record.
  4. Change one harmless source detail, sync, and confirm that exact change appears in Trellis.
Do not repeat a reply while its delivery result is unknown.

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Common problems

Ask your Trellis account manager whether Calry supports it or whether another integration is a better fit.
Your underlying PMS may not allow replies on that channel. Check the source system and the conversation type.
Run a manual sync with a date range that includes those bookings.
Check whether the source system shares those details through Calry.

Properties

Inbox

Contacts

Integrations overview