What Syncs
| Entity | Direction | What’s Included |
|---|---|---|
| Properties | Calry → Trellis | Listings from your connected PMS platforms |
| Reservations | Calry → Trellis | Bookings with guest data and stay details |
| Messages | Calry ↔ Trellis | Guest messages flowing in both directions |
Setup
Get your Calry API key
Log into your Calry account and locate your API key in the settings or developer section.
Enter your credentials in Trellis
Paste your Calry API key into the field provided and configure the workspace mapping to match your Calry setup. Click Connect.
Wait for the initial sync
Trellis will import your properties, reservations, and recent conversations through Calry. This typically takes a few minutes.
What to Expect After Connecting
- Properties from your connected PMS platforms appear in Trellis
- Reservations sync automatically with guest details and stay information
- Guest conversations appear in your Trellis inbox, and replies you send in Trellis reach the guest
- New bookings and messages sync continuously as they come in
Calry connects to many different PMS platforms behind the scenes. The specific data available may vary slightly depending on which PMS you use. Your Trellis account manager can help clarify what’s supported for your setup.
Good to Know
- Calry is ideal for operators who use a PMS that Trellis doesn’t have a direct integration with, or for operators managing properties across multiple PMS platforms.
- The integration handles the complexity of different PMS formats — you just see clean, unified data in Trellis.
- If you switch PMS platforms in the future, you may only need to update your Calry configuration rather than reconfiguring Trellis.
Frequently Asked Questions
Which PMS platforms does Calry support?
Which PMS platforms does Calry support?
Calry supports a growing list of property management systems. Contact your Trellis or Calry account manager for the current list of supported platforms.
Can I reply to guests from Trellis?
Can I reply to guests from Trellis?
Yes. Conversations sync in both directions. When you reply in Trellis, the message is delivered to the guest through Calry and your PMS.
Do I need a separate Calry account?
Do I need a separate Calry account?
Yes. You’ll need an active Calry account with your PMS platforms already connected. Trellis then connects to Calry to access your data.
What if I use multiple PMS platforms?
What if I use multiple PMS platforms?
Calry can aggregate data from multiple PMS platforms into a single feed. All of that data flows into Trellis through one integration.
How quickly do new reservations appear?
How quickly do new reservations appear?
New reservations typically sync to Trellis within a few minutes of appearing in your PMS.
Can I disconnect the integration?
Can I disconnect the integration?
Yes. Go to Settings > Integrations and disconnect Calry at any time. Your existing data in Trellis will remain.

