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This changelog tracks customer-visible Trellis updates. Entries are grouped by date and product area so your team can quickly see what changed.
Need an older or more detailed release history? Contact [email protected].

July 2026

July 3, 2026

Inbox
  • Cleaner filter menu - the inbox filter dropdown is more compact, shows a property preview when you filter by property, and keeps its height steady as you scroll. Learn more.
  • Gmail reply prefill - when you reply from a Gmail channel, the composer now fills in the recipient details for you.
  • Guesty check-in status in the sidebar - conversations tied to a Guesty reservation now show the guest’s check-in form status and a link to the reservation in the inbox sidebar. Learn more.
  • WhatsApp automated replies - automated messages sent through WhatsApp now show an automation badge, and long messages are translated in full.
  • Snappier AI chat - AI replies in chat now appear as complete messages instead of a slow typewriter effect.
  • Suggested Reply clears on send - the Suggested Reply card now clears as soon as you approve or send it, so you do not act on it twice.
  • Mobile composer polish - the mobile inbox composer actions are easier to tap and the “new message” loading state is more stable.
Contacts
  • Bulk edit in People - select several people at once and update shared fields in one step. Learn more.
  • Reliable guest type - contacts marked as Guest now stay set to Guest after edits.
Tasks and Workforce
  • Auto-complete vendor visits on mobile - vendor visits now close out automatically on the mobile app when the work is finished. Learn more.
  • Reliable new task sidebar - the new task sidebar now opens cleanly every time.
  • Resend vendor invites - property managers can now resend a vendor invite or trigger a password reset from vendor settings. Learn more.
Properties
  • Delete PMS-linked properties - you can now delete a property in Trellis even when it is linked to a connected property management system (PMS). Learn more.
CRM
  • Co-signed contracts - send one contract to multiple signers and collect every signature on the same document.
Automations
  • Parking-request template - a new workflow template detects parking requests in guest messages so you can respond faster. Learn more.
Integrations
  • Chekin connection - connect Chekin so your AI Agent can use Chekin data during guest conversations. Learn more.
  • Steadier Guesty sync - legacy Guesty inquiries and check-in updates now load and refresh more reliably. Learn more.
  • Breezeway task sync fix - task updates from Breezeway now sync back into Trellis without dropping changes. Learn more.

June 2026

June 9, 2026

AI Hub and AI Agent
  • Live plans in chat - the AI Agent can now show a step-by-step checklist while it works on larger requests. Learn more.
  • Clarifying questions - when the agent needs more information, it can pause, ask a question, and continue after you answer.
  • More natural replies - agent replies now better follow your agent instructions and avoid overly robotic wording.
  • Ramp connection - approved agents can look up Ramp card spend and add property notes to transaction memos. Learn more.
  • Clearer working status - long AI replies now show progress labels so you can see that work is still moving.
  • More reliable long replies - interrupted AI responses now retry more cleanly instead of stopping early.
Inbox
  • Assignment views - Inbox now includes quick views for Assigned to me, Assigned to others, and Unassigned. Learn more.
  • Create task from conversation - create a linked task from a conversation with the conversation context already included.
  • Editable saved views - update saved inbox filters without deleting and recreating the view.
  • Better reservation matching - the reservation picker now searches the full visible month before filtering.
  • Clearer missed call cards - missed Quo calls now show as Missed call in the thread and inbox preview.
  • Fresher sidebar previews - conversation sidebars now stay more current after new messages arrive.
Properties
  • Operations column - the properties list can show key operational owners, such as cleaning, maintenance, inspection, and front office. Learn more.
  • Owner portal calendar links - reservation details can show owner portal calendar links when available.
  • More supported property edits - additional supported property fields can stay aligned with connected property systems.
Workforce and Tasks
  • Shift clock - workers can clock in and out from the app, and admins can record times when needed. Learn more.
  • Optional completion media - workers can attach photos or videos when finishing a task or visit, even when media is not required. Learn more.
  • Vendor workspace fixes - vendor task visibility and vendor-created task handling are more reliable.
  • Mobile stability - task list navigation and mobile route recovery are more reliable.
Workflows
  • Clearer run failures - failed workflow steps now show the failing step and a clearer reason. Learn more.
  • Cleaner workflow overview - workflow folders now start collapsed for a calmer page.
  • More flexible AI-started workflows - AI-started workflows now handle supported workflow details more reliably.
Artifacts
  • Drive-style artifact page - Artifacts now open in a card grid with previews for supported images, videos, documents, dashboards, and forms. Learn more.
  • Cleaner ready cards - artifact cards no longer show a ready badge when no action is needed.
  • Better generated artifacts - AI-created artifacts now recover more clearly when generated content needs correction.
Insights
  • Richer Pulse rows - Pulse rows now show guest, property, and reply context inline so managers can scan activity faster. Learn more.
Integrations
  • Integrations directory - Settings now includes a browseable integrations directory with connection status and direct actions. Learn more.
  • Krossbooking refresh listings - refresh Krossbooking listings on demand from the integration page. Learn more.
  • Guesty, Hostaway, and Rentals United fixes - several connected property and message updates now stay aligned more reliably.

May 2026

May 4, 2026

Tasks and workforce
  • Move work between properties on the calendar - drag tasks or visits from one property row to another to reschedule and move work in one step. Learn more.

April 2026

April 30, 2026

Inbox
  • Search shortcut - press Command-F on Mac or Ctrl-F on Windows to jump into inbox search. Learn more.
  • Cleaner WhatsApp reaction previews - WhatsApp reactions now show the contact name instead of account-style labels.
AI Hub
  • Save button for agent settings - agent identity and behavior edits now save only when you click Save.
Workforce
  • Web location sharing - office staff can share location from a desktop browser when live tracking is enabled. Learn more.
  • Approximate location fallback - if precise location is unavailable, Trellis can show a broad city-level location when the worker allows it.

April 29, 2026

Integrations
  • Ramp for AI Agent - connect Ramp so approved agents can answer spend questions and add property notes to transaction memos. Learn more.
Inbox
  • Conversation tags - add tags to conversations and filter by one or more tags. Learn more.
  • Message links - links to older messages now open the right message more reliably.
Reservations
  • Reservation custom fields in sidebars - reservation details now show available custom fields in calendars, dashboard, tasks, and AI chat.

April 27, 2026

Reviews
  • Reviews from Hostaway and Krossbooking - supported guest reviews now appear in Trellis and link to the related reservation, property, and guest. Learn more.
  • Agent picker for review replies - choose which agent drafts a review response.
AI Agent
  • Simpler meeting join rules - meeting settings now use clear toggles for team, external, not organized by me, and not accepted meetings. Learn more.

April 26, 2026

Settings
  • Custom roles - create roles with specific permissions, inbox access, and property access. Learn more.
  • Voice-only phone notice - phone settings now explain when a number supports calls but not SMS.

April 25, 2026

AI Agent
  • Clickable skill references - when the agent references an approved skill, you can open it from the chat preview.
Tasks
  • No-charge visits - mark visit-level costs as not billable while keeping the record visible. Learn more.

April 24, 2026

Inbox
  • Reply from reservation details - read and reply to the guest conversation from the reservation side panel. Learn more.
Properties
  • Cleaner property overview - property detail sections are easier to scan and edit. Learn more.

April 23, 2026

AI Agent
  • Meetings workspace - AI-joined meetings now have a dedicated place for past and upcoming meetings. Learn more.
  • Meeting detail pages - open a meeting to review notes, transcripts, linked records, and follow-up questions.
  • Meeting recap emails - configure recap emails for attendees after supported meetings.
  • Calendar-scheduled meetings - connect a calendar so the agent can join supported meetings based on your rules.
Mobile Tasks
  • Visit reschedule moves linked tasks - rescheduling a visit also moves the attached tasks. Learn more.
  • Improved date picker - mobile visit rescheduling is easier on small screens.

April 21, 2026

Insights
  • Redesigned Insights tabs - Insights now includes Pulse, Messaging, Agents, Workforce, and Reviews views. Learn more.
  • Clickable stats - click charts, cards, and tables to open the related records.
AI Hub
  • Cleaner document toolbar - AI Hub documents have simpler search, filters, and sorting.

April 19, 2026

Tasks
  • Visits and tasks calendar toggle - switch calendar view between grouped visits and individual tasks. Learn more.

April 17, 2026

Insights
  • Agent activity feed - Pulse now shows recent AI actions such as messages, tasks, and property updates. Learn more.
  • Record drill-downs - open the records behind stats without leaving Insights.
Tasks
  • Unassigned tab for vendor workspaces - vendors can see work that still needs an assignee. Learn more.

April 16, 2026

AI Agent
  • Shift time updates - approved agents can help update actual shift clock-in and clock-out times. Learn more.

April 15, 2026

Tasks
  • Department management - approved agents can help create, rename, delete, and reassign task departments. Learn more.

April 14, 2026

Workflows
  • Action limits for AI steps - choose what an AI step is allowed to do inside a workflow. Learn more.
  • Clearer step timing - workflow run details now make each step easier to review.

April 10, 2026

Properties
  • Pipeline board - track properties or deals across custom stages. Learn more.
Connected Accounts
  • Credential verification - Trellis can verify saved third-party login details and show a verified status. Learn more.
Tasks
  • Supplies on task creation - add required supplies while creating a task. Learn more.
  • Room-based checklists - checklist items can be grouped by room or section.
  • Inventory updates - completing a task can update inventory counts when supplies are attached.
  • Mobile visit page - workers can review upcoming and past visits from mobile.
AI Agent
  • Reopen completed tasks - approved agents can reopen work that needs follow-up.
  • Task comment mentions - teammate mentions from agent comments now send notifications.
Workflows
  • Run detail refresh - workflow runs now show clearer related records, step summaries, and history. Learn more.
Inbox
  • Default contact type by email address - set whether unknown senders from a mailbox should become guests, vendors, or owners. Learn more.

April 9, 2026

Mobile Tasks
  • Mobile task filters - filter mobile task lists by status, assignee, property, and more. Learn more.
  • Time tracking banner - see active tracked time while moving through the app.
  • Smoother mobile navigation - home, schedule, tasks, and AI chat layouts were improved.

April 8, 2026

AI Agent
  • Switch response modes mid-chat - change the AI response mode during a conversation. Learn more.
  • More meeting voice options - choose from more supported voice options.
  • Zoom and Microsoft Teams support - invite the meeting agent to supported Zoom and Microsoft Teams links.
  • Real-time activity details - the AI chat sidebar shows what the agent is doing as it works.
  • Slack file reading - approved agents can read supported files shared in connected Slack channels.
Outbound messages
  • Inline media - supported images and videos now render inside message threads. Learn more.
Workflows
  • Help on failed steps - failed workflow steps can ask AI for troubleshooting help. Learn more.
Contacts and Properties
  • Cleaner contact activity - contact history now focuses on meaningful changes. Learn more.
  • Editable bedrooms and bathrooms - supported property details can be edited from the overview. Learn more.

April 7, 2026

AI Agent
  • Voice meetings - approved agents can join supported video meetings and answer with spoken responses. Learn more.
  • Better availability search - the agent now searches more of your portfolio and explains when results are limited.
Workflows
  • Calendar view for runs - review workflow runs on a monthly calendar. Learn more.
  • Failure notifications - failed workflows can notify your team.
  • Cancel running workflows - stop a running workflow from the run detail page.
  • Bulk workflow actions - enable, disable, or delete selected workflows in one step.
Integrations
  • Guesty owner conversations - supported owner conversations now appear in Inbox. Learn more.
  • Breezeway comments - comments added by field workers in Breezeway can sync back to Trellis. Learn more.
  • Calry reliability - Calry imports and conversations are more reliable. Learn more.
Inbox
  • Gmail multi-account support - connect more than one Gmail account to a workspace. Learn more.
  • Reservation notes in the sidebar - more stay details are visible while replying.

April 6, 2026

Guesty
  • Calendar block and unblock - block or unblock Guesty calendar dates from Trellis with notes. Learn more.
Guest-facing stay tools
  • House manual and stay details - share property instructions, rules, Wi-Fi, parking, and access notes. Learn more.
  • Imported portal links - show guest portal links and access status when available.
  • Upsell products - create add-ons such as early check-in or grocery packages.
  • Connected lock details - show access details when a lock integration is connected.
Workflows
  • Richer run summaries - workflow run history now shows clearer results and timing.
  • Better save warnings - workflow setup now catches more common mistakes before a run starts.
Contacts
  • Contact cleanup - Contacts now focuses on search, saved contact methods, conversation links, and cleanup tools. Learn more.
Inbox
  • Blocked email senders - block unwanted senders so they do not reach Inbox. Learn more.
  • Full email view - expand email messages to read the full content.
  • Resizable email previews - adjust email preview height and keep your preference.

April 5, 2026

Contacts
  • CSV contact import - upload a contact file, map columns, preview, and import. Learn more.
Workflows
  • Manual escalations can start workflows - team-created escalations can now trigger the right follow-up workflow. Learn more.
Mobile
  • Unread notification badge - the profile tab now shows unread notifications.

April 4, 2026

Guesty
  • Reservation custom fields - reservation-level Guesty custom fields now appear in Trellis. Learn more.
  • Folio total fix - folio payment totals now show more accurately.
Breezeway
  • Task sync fix - Breezeway task reporting is more reliable. Learn more.

April 3, 2026

AI Agent
  • Clearer sidebar result - the AI sidebar no longer shows a failure message after a task actually succeeds.

April 2, 2026

Workflows
  • Run experience refresh - workflow run pages now show clearer errors, steps, and notifications. Learn more.
  • Template install fixes - workflow templates install more reliably.
AI Agent
  • Ordered activity details - agent actions now show in the order they happened.
  • Working indicator - the activity panel opens while the agent is working and closes when done.
AI Hub
  • Agent settings refresh - agent identity settings are easier to configure. Learn more.

April 1, 2026

Workflows
  • Approval steps - pause a workflow for manual review before sensitive actions happen. Learn more.
Inbox
  • Unknown SMS contacts - unknown SMS contacts now show clearer phone details.
  • Convert to Contact - convert unknown SMS contacts into saved contacts. Learn more.

March 2026

March 31, 2026

AI Agent
  • AI sidebar refresh - the AI sidebar has a cleaner layout, regenerate action, feedback actions, and record links. Learn more.
Properties
  • Properties page refresh - the property list and filters are easier to use. Learn more.