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Documentation Index

Fetch the complete documentation index at: https://docs.trellistech.com/llms.txt

Use this file to discover all available pages before exploring further.

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Your entire rental operation, in one place

If you manage vacation rentals, you know the drill: messages scattered across Airbnb, Booking.com, and email. Cleaning schedules tracked in spreadsheets. Owner updates sent manually. Guest issues that slip through the cracks at 2 AM. Trellis brings it all together - your properties, guest conversations, tasks, team coordination, and an AI assistant that handles the repetitive work so you can focus on growing your business.

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Who is Trellis for?

Property Managers

Whether you manage 5 units or 500, Trellis scales with your portfolio. Stop juggling tools and start running a streamlined operation.

STR Operators & Co-hosts

Coordinate with owners, cleaners, and maintenance teams from a single platform. Everyone stays in the loop without the chaos.

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What pain does Trellis solve?

Airbnb, Booking.com, VRBO, WhatsApp, email, SMS - Trellis brings supported channels into one unified inbox so your team can work from one timeline.
Trellis AI drafts replies to guest questions in seconds, using your property details, house rules, and check-in instructions. You stay in control - approve, edit, or let it send automatically.
Tasks are automatically created when guests check out. Assign them to your team, track completion with checklists and photos, and never miss a turnover again.
Track every property through your pipeline - from lead to active to churned. Store owner contacts, custom details, media, and operational data in one place.
Automate check-in messages, task creation, escalation alerts, and daily operational digests. Set them up once, and Trellis runs them for you.

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Key benefits

Respond faster

AI-powered replies mean your guests get answers in minutes, not hours - even at 3 AM.

Never miss a task

Automatic task creation, smart scheduling, and team assignment keep your operations running like clockwork.

One inbox for everything

Guest, owner, and vendor conversations from supported channels in a single timeline.

Grow without growing pains

Add properties, team members, and channels without adding complexity. Trellis scales with you.

Keep owners informed

Track owner relationships, property performance, and the operational context your team needs to communicate clearly.

Work in your language

Trellis supports multilingual docs and product workflows so your entire team can work comfortably, no matter where they are.

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Platform overview

Properties

Your portfolio command center - track properties, manage owners, and organize every detail with custom fields.

Unified Inbox

Guest, owner, and vendor conversations from supported channels in one place.

Tasks & Workforce

Schedule cleaning, maintenance, and inspections. Assign to your team and track completion.

Automations

Automate repetitive workflows - messages, task creation, escalations, and more.

AI Agent

Your AI teammate for connected guest conversations, operational questions, and manager handoffs.

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Connects with the tools you already use

Trellis integrates with leading property management systems and keeps provider-supported records coordinated:
  • Guesty - properties, reservations, and guest data
  • Krossbooking - properties, reservations, supported messages, and imported reviews
  • Breezeway - field operations and task management
  • Hostaway - reservations and messaging
  • Calry - unified PMS connectivity
Already using a PMS? Trellis imports provider-supported properties, reservations, conversations, and guest records; setup time and sync coverage depend on the integration and portfolio size.

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Ready to get started?

Quickstart Guide

Connect your PMS, configure your AI agent, and turn on your first supported automation.