Skip to main content

​
Your entire rental operation, in one place

If you manage vacation rentals, you know the drill: messages scattered across Airbnb, Booking.com, and email. Cleaning schedules tracked in spreadsheets. Owner updates sent manually. Guest issues that slip through the cracks at 2 AM. Trellis brings it all together — your properties, guest conversations, tasks, team coordination, and an AI assistant that handles the repetitive work so you can focus on growing your business.

​
Who is Trellis for?

Property Managers

Whether you manage 5 units or 500, Trellis scales with your portfolio. Stop juggling tools and start running a streamlined operation.

STR Operators & Co-hosts

Coordinate with owners, cleaners, and maintenance teams from a single platform. Everyone stays in the loop without the chaos.

​
What pain does Trellis solve?

Airbnb, Booking.com, VRBO, WhatsApp, email, SMS — Trellis pulls every conversation into one unified inbox. No more switching tabs or missing messages.
Trellis AI drafts replies to guest questions in seconds, using your property details, house rules, and check-in instructions. You stay in control — approve, edit, or let it send automatically.
Tasks are automatically created when guests check out. Assign them to your team, track completion with checklists and photos, and never miss a turnover again.
Track every property through your pipeline — from lead to active to churned. Store owner contacts, custom details, media, and operational data in one place.
Automate check-in messages, task creation, escalation alerts, and owner reports. Set them up once, and Trellis runs them for you.

​
Key benefits

Respond faster

AI-powered replies mean your guests get answers in minutes, not hours — even at 3 AM.

Never miss a task

Automatic task creation, smart scheduling, and team assignment keep your operations running like clockwork.

One inbox for everything

Every guest, owner, and vendor conversation — across every channel — in a single timeline.

Grow without growing pains

Add properties, team members, and channels without adding complexity. Trellis scales with you.

Keep owners happy

Track owner relationships, property performance, and send automated reports — all from the same platform.

Work in your language

Trellis supports 12 languages so your entire team can work comfortably, no matter where they are.

​
Platform overview

Properties

Your portfolio command center — track properties, manage owners, and organize every detail with custom fields.

Unified Inbox

All guest, owner, and vendor conversations across every channel in one place.

Tasks & Workforce

Schedule cleaning, maintenance, and inspections. Assign to your team and track completion.

Automations

Automate repetitive workflows — messages, task creation, escalations, and more.

AI Agent

Your always-on assistant that handles guest messages, answers questions, and flags what needs your attention.

​
Connects with the tools you already use

Trellis integrates with the leading property management systems so your data stays in sync automatically:
  • Guesty — properties, reservations, and guest data
  • Krossbooking — full bidirectional sync
  • Breezeway — field operations and task management
  • Hostaway — reservations and messaging
  • Calry — unified PMS connectivity
Already using a PMS? Trellis syncs your existing properties, reservations, and guest data automatically — most teams are up and running in under 10 minutes.

​
Ready to get started?

Quickstart Guide

Connect your PMS, set up your AI agent, and start automating — all in about 10 minutes.